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Level 1
September 19, 2020
Question

I get an error saying it cannot fetch 05-102

  • September 19, 2020
  • 2 replies
  • 11 views
I am having trouble printing the form 05-102
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2 replies

George4Tacks
Level 15
September 19, 2020
itonewbie
Level 15
September 19, 2020

If you still have problems, try the following, which should resolve most problems in PTO:

  1. Use only PTO-supported browsers (see https://proconnect.intuit.com/community/product-system-requirements/help/system-requirements-for-proconnect-tax-online/00/5612)
  2. Use only incognito mode;
  3. Clear cache and cookies (and history);
  4. Restart browser;
  5. Restart computer/device; and
  6. Use another computer/device, if you have access to one.
---------------------------------------------------------------------------------Still an AllStar