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Level 2
May 29, 2021
Question

I created a new return for Client X. But, Client X already had one started. Can I move the new return to Client X's original started return?

  • May 29, 2021
  • 1 reply
  • 5 views
The new return is complete, but the original one is not
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1 reply

George4Tacks
Level 15
May 29, 2021

If you mean can I add the data from one to the other - NO.

Pick the one that has the most data and keep it. Just delete the other. 

Here is how to Copy, just in case that really is what you want. https://proconnect.intuit.com/community/file-actions/help/copying-client-returns-in-proconnect-tax-online/00/5229

 

Answers are easy. Questions are hard!
Level 2
May 31, 2021

Thank you.  Another thing about it is that one "holds" the extension and the other is the new return I did.  So, it looks like each uses a purchased return.

George4Tacks
Level 15
June 1, 2021

You MAY be able to convince support to give you a credit on the "new" return. It means you have to weigh the time cost of doing entry again against the monetary cost of the return. If there is no tax due, then the extension is somewhat superfluous.

Answers are easy. Questions are hard!