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Laurie12
Level 1
February 13, 2024
Question

how to stop email reminder for link requests, tired to eliminate email address but won't stop

  • February 13, 2024
  • 1 reply
  • 6 views

client didn't accept new link but still gets reminder. is there a way to deactivate the client if they have moved on.

 

help please. client getting annoyed and i thought i deleted his email from the link app.

 

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    1 reply

    itonewbie
    itonewbie
    Level 15
    February 13, 2024

    You need to delete the invitation altogether.  Unless you do that, Intuit Link only knows that the client has not acted on your invitation and will keep sending reminders based on your universal setting.  Click the down arrow beside View request and select Delete.

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