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Level 1
August 31, 2022
Question

How to get program to recognize a Replaced pdf attachment - still using the original pdf file instead of the replacement?.

  • August 31, 2022
  • 2 replies
  • 11 views
Attached a 2-page pdf file to a schedule. Program only attached one of the pages. Revised the pdf file to 1-page and gave it a new name; deleted the original pdf file in the Input screen and replaced it with the new file. Program is still attaching the old pdf file that is no longer referred to in the program. The pdf file in the Input screen shows the correct file but the completed return is still showing the old file.  
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2 replies

George4Tacks
Level 15
September 1, 2022

MY BEST GUESS.

Delete all input in the pdf attachment section. You may want to use batch input (Ctrl + W) to look at that section to assure it is all blank.  Sorry, this is not Lacerte so ignore that statement. 

Exit the client and come back in to do a new attachment.

Answers are easy. Questions are hard!
IntuitRebecca
Level 6
September 1, 2022

Hi there,

Click the X at the top of the screen to completely clear the tab: