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Level 3
February 20, 2020
Solved

How do I update the return header to show that I am an online provider?

  • February 20, 2020
  • 2 replies
  • 55 views
E-file was rejected, but everything looks fine on IRS.gov
This topic has been closed for replies.
Best answer by ampconworks

I feel like Ive seen someone else get this message, maybe not in here, but a different preparer messageboard.

You may want to log into your E-Services account to be sure they didnt change your EfFIN for some reason, or give them a call and speak with someone.

https://www.irs.gov/e-services


Adding the solution here in case anyone else makes the same mistake I did. 

When applying for e-services, I incorrectly selected online provider so was issued an EFIN that corresponds to that category.  The IRS was able to end date that EFIN and grant me a new EFIN as an ERO.  

Once Intuit approves my new EFIN, I plan to resubmit and am hoping for great success!

2 replies

Just-Lisa-Now-
Intuit Community Champion
February 20, 2020

What does the rejection say?   Is it about your EFIN?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 3
February 20, 2020

Thanks for quick response! 

I apologize the rest of my question did not post!  Yes, it is EFIN.  Here is the error:

"If the first two digits of the EFIN in the IRS Submission Manifest are 10, 21, 32, 44 or 53, then 'OriginatorTypeCd' in the Return Header must have the value "OnlineFiler". 

 

I checked on the IRS website, and it says I am approved for Modern E-File.  

Just-Lisa-Now-
Intuit Community Champion
February 20, 2020

I feel like Ive seen someone else get this message, maybe not in here, but a different preparer messageboard.

You may want to log into your E-Services account to be sure they didnt change your EfFIN for some reason, or give them a call and speak with someone.

https://www.irs.gov/e-services

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 3
February 20, 2023

Just open the first page of the return 1040,1120, 1065 and there is a blank field atthe very top, there you write ""OnlineFiler""