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Level 4
June 30, 2020
Question

How do I get Proconnect to accept the bank routing number for the Oregon State return? The Check Return says it is invalid - it is correct.

  • June 30, 2020
  • 1 reply
  • 29 views
The error is not occurring on Federal or California returns. The number begins with 12, is 9 digits long, and appears on the checks.
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1 reply

qbteachmt
Level 15
July 2, 2020
Don't yell at us; we're volunteers
cdicfoAuthor
Level 4
July 3, 2020

I have the number, I took it right off the check. No other issues are occurring with the routing number. It also fulfills the stated checks in the hard-error "what's wrong" pop up. The routing number is correct - but the program keeps telling me that the Oregon return does not like it. 

qbteachmt
Level 15
July 3, 2020

Talk to the Bank, then. I take client payments ACH and sometimes the electronic payment routing is not the number you see on checks.

Don't yell at us; we're volunteers