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Level 2
March 9, 2021
Solved

How do I E-file a completed 2019 Proseries return without fast path? I am using ProConnect 2020 and did not renew 2020? Proseries.

  • March 9, 2021
  • 1 reply
  • 12 views
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Best answer by TaxGuyBill

I suspect you may need to contact Customer Support so they can fix/renew your Fast Path for ProSeries.

1 reply

Level 15
March 9, 2021

Did you buy the 2020 program (which includes Fast Path)?

If so, go to the "Tools" menu, then "License" (in the 2019 program).

BillatcaiAuthor
Level 2
March 9, 2021
No I did not renew ProSeries 2020. I switched to ProConnect to2020 for this year. I was told I could still E-file the past years 2019-18 Completed ProSeries clients using ProConnect 2020. It does not seem to work after the file conversion from ProSeries to ProConnect.
Level 15
March 9, 2021

I suspect you may need to contact Customer Support so they can fix/renew your Fast Path for ProSeries.