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Level 2
August 4, 2020
Solved

How do I add a client's bank account to his IRS record after the return has been filed?

  • August 4, 2020
  • 2 replies
  • 16 views
Apparently the bank account info didn't transmit when we filed the original return because he neither owed tax nor was due a refund. He is a US citizen living in a third world country, is desperately poor and needs his COVID stimulus payment. The IRS agent I talked to said his check was mailed, then returned, and by accident the account was canceled, therefore he was unable to add bank account info. We couldn't use the IRS app for nonfilers because a return had already been filed. How can I fix this mess and get his stimulus payment direct deposited to his bank account, short of filing an amended return that fraudulently claims a refund?
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Best answer by qbteachmt

Did you try "Get My Payment?"

That isn't an App; it's a portal for confirming the info on file with the IRS for directing the payment. It's where you put in the Bank info (routing and account).

https://www.irs.gov/coronavirus/get-my-payment

 

2 replies

Just-Lisa-Now-
Intuit Community Champion
August 4, 2020

YOU won't be able to fix it, a tax advocate might be able to help, otherwise the taxpayer will be eligible to claim the credit on the 2020 tax return.

https://taxpayeradvocate.irs.gov/news/nta-blog-tas-to-assist-correcting-eip-amounts-for-limited-groups-of-taxpayers?category=Tax%20News

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
qbteachmt
qbteachmtAnswer
Level 15
August 4, 2020

Did you try "Get My Payment?"

That isn't an App; it's a portal for confirming the info on file with the IRS for directing the payment. It's where you put in the Bank info (routing and account).

https://www.irs.gov/coronavirus/get-my-payment

 

Don't yell at us; we're volunteers
Just-Lisa-Now-
Intuit Community Champion
August 4, 2020

"The IRS agent I talked to said his check was mailed, then returned, and by accident the account was canceled, therefore he was unable to add bank account info. "

Im not sure what the "account was canceled" means.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 2
August 6, 2020

I'm not sure the agent I spoke to knew, either. It was due to a glitch in the software. He said that the payment would be reissued, but there would be a delay; he didn't know how long.