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y10nbaum
Level 2
January 21, 2020
Question

How can I merge two realms of ProConnect?

  • January 21, 2020
  • 1 reply
  • 16 views
I had a ProConnect account before I signed up for QB Accountant. Now, ProConnect shows a different account depending on if I log directly into ProConnect or access ProConnect from QB Online.
This topic has been closed for replies.

1 reply

itonewbie
itonewbie
Level 15
January 21, 2020

Did you use the your login for PTO to sign up for QBOA?  If you did, I think you wouldn't have this problem.

As it is, you need to call Intuit in order to integrate these two accounts.

---------------------------------------------------------------------------------Still an AllStar
Y
y10nbaumAuthor
Level 2
January 29, 2020

I ended up calling ProConnect support and (after a while) were able to integrate the two realms.

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