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H
Holly Olerich71
Level 1
February 25, 2026
Question

How can I change the email address in the import hub?

  • February 25, 2026
  • 1 reply
  • 6 views

My client gave me the wrong email address for the import hub. How do I change that email address and resend my request for their documents in the import hub? I have already changed the email address in the client profile and in the tax return and this did not change that.

1 reply

Intuit_Kallana
Intuit_Kallana
Level 7
February 27, 2026

HI @Holly Olerich71, you would have to go to the Intuit Link tab and void out the request then resend it using the new email address.  If you need further assistance, please contact ProConnect Support.

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