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W
wrichar-yahoo-co
Level 1
April 8, 2021
Question

Help Please: My client is trying to access the Intuit Link, but when they login, a message appears, saying "That's embarrassing. Let's try again"

  • April 8, 2021
  • 1 reply
  • 9 views
Client has tried multiple times
    This topic has been closed for replies.

    1 reply

    C
    CTAS
    Level 3
    April 9, 2021

    Same here. Several clients have indicated Intuit Link is not working correctly. I send the initial invite e-mail from the PTO system and the client sets up a user ID and password.  However, when the client tries to login, Intuit does not recognize their information and will not let them recover/reset the account. 

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