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Level 2
June 5, 2020
Question

having trouble getting to login screen

  • June 5, 2020
  • 7 replies
  • 10 views

Just getting a blank screen instead of login

This topic has been closed for replies.

7 replies

Level 2
June 5, 2020

I am having the same issue.  I've tried several times and I cannot get to login screen. 

 

Level 2
June 5, 2020

Me too. Signed in from the Support screen, but when I went back to the PCO URL, it was a blank screen again.

Level 2
June 5, 2020

All I get is a blank screen!  I can't log in.  Please help!

Proconnect

Level 2
June 5, 2020

Same. Help Intuit!!! Sheesh

Level 2
June 5, 2020

Yes I have the same issue too

Level 2
June 5, 2020

I'm having the same problem. I tried Firefox and Edge as well and the same problem.

George4Tacks
Level 15
June 6, 2020

It is another way of affecting social distancing. It seems to have affected all tax products. Maybe Intuit didn't update their Anti Virus software? 

 

Answers are easy. Questions are hard!
itonewbie
Level 15
June 6, 2020

It appears there were connection problems for about 2 hours.  PTO's product manager confirmed about 6 hours ago that it has been fixed.  Haven't seen any new report from other users in the PTO FB group complaining about connect issues since.

---------------------------------------------------------------------------------Still an AllStar