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Level 4
September 3, 2020
Solved

Email password change:

  • September 3, 2020
  • 2 replies
  • 24 views

Received email from ProSeries stating my password needs updated. Many scams out there, so wanted to make sure this was legitimate before doing so. Thank you

This topic has been closed for replies.
Best answer by George4Tacks

You are required to update your password on a regular basis. You can do so in your regular sign in and it will remind you there when you need to update. 

I would not respond to the link in the e-mail, just to be sure. 

2 replies

George4Tacks
Level 15
September 3, 2020

You are required to update your password on a regular basis. You can do so in your regular sign in and it will remind you there when you need to update. 

I would not respond to the link in the e-mail, just to be sure. 

Answers are easy. Questions are hard!
Level 2
December 30, 2020

How do I change my password?  Evidently I missed the time frame given

in the e-mail.

George4Tacks
Level 15
December 30, 2020
Toward the bottom of the sign on is "I forgot my user ID or password" > Click that and follow the instructions.
Answers are easy. Questions are hard!
Just-Lisa-Now-
Intuit Community Champion
September 3, 2020

I got it recently as well, even though I had just changed it less than 2 months prior.  I never use the link in email, I just wait for the program to prompt me to change it someday..its usually within a week after the email.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪