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Level 2
April 21, 2021
Question

Electronic withdrawal of tax liability from client's checking account

  • April 21, 2021
  • 1 reply
  • 9 views

My client owes $475 on his 2020 tax return.  I chose electronic withdrawal by the IRS to pay the tax liability.  It did not work.  Talked to the IRS and they said this a software problem.  Is Proseries working to fix this problem?

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1 reply

IRonMaN
Level 15
April 21, 2021

Call the IRS 3 times and get 4 different answers.  If it is a software problem, is it an Intuit or an IRS software issue?

Slava Ukraini!
raymorinAuthor
Level 2
April 23, 2021

It did not answer my question.

IRonMaN
Level 15
April 23, 2021

You said it was a software problem but didn’t say which side it was.  Since then we have learned it is an issue on the IRS side of the equation.

Slava Ukraini!