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noemibookkeeper
Level 3
January 30, 2023
Solved

E-file confirmation letter

  • January 30, 2023
  • 1 reply
  • 8 views

is there a way to email the e-file confirmation letter to clients directly from proconnect?

This topic has been closed for replies.
Best answer by newuser

I had the same questions. However, here is how I got it done. First, the Return Actions option is correct for accessing the confirmation letter. Then it is necessary to save to local folder, i.e "2023 efile cofirmations". The you have to go to clients and select the client email. (At tat point it took quite a bit of setup to get your email onto outlook) Once the new emial pops up, your email should be populated along with the email destination for the client. Then in the subject line I put "2023 e-file confirmation notice. The choose the "Insert" option at the top, the drop down option should be "search computer" and find the local drive where you saved the letter and select "open". At that point all you have to do is choose your signature option and send.

Hope that helps.

1 reply

George4Tacks
Level 15
January 30, 2023

Only through link.

Answers are easy. Questions are hard!
noemibookkeeper
Level 3
January 31, 2023

How so?  If I try to create a new request the client name is greyed out because the link has already been done.  and there is no option under the "Actions" pull-down menu to send the e-file confirmation letter.  can you please explain?  Thank you.

newuserAnswer
Level 2
April 4, 2024

I had the same questions. However, here is how I got it done. First, the Return Actions option is correct for accessing the confirmation letter. Then it is necessary to save to local folder, i.e "2023 efile cofirmations". The you have to go to clients and select the client email. (At tat point it took quite a bit of setup to get your email onto outlook) Once the new emial pops up, your email should be populated along with the email destination for the client. Then in the subject line I put "2023 e-file confirmation notice. The choose the "Insert" option at the top, the drop down option should be "search computer" and find the local drive where you saved the letter and select "open". At that point all you have to do is choose your signature option and send.

Hope that helps.