Downloading returns from Proconnect Tax randomly bookmarks in Adobe

Forum|Forum|10 months ago
September 3, 2025
1 reply
5 views

I have a paid subscription for Adobe Pro. Seemingly at random, returns taken off Proconnect and viewed on Adobe have the most convenient, wonderful bookmarks cataloging the entire return. It's amazing, and then I will download another return from the same program, and as far as i can tell, the same way, and.. No Bookmarks. I have been going crazy trying to figure out what is causing this. Are bookmarks automatically embedded in proconnect and am i doing something to strip them or is Adobe auto adding the bookmarks just sometimes.

I would really love to just know that someone else has experienced this because I have yet to find an explanation online. Thanks,

ProConnect Tax

George4Tacks

Level 15

I have a GUESS that is has to do with your default pdf printer. Your paid subscription gives the bookmarks.

https://accountants.intuit.com/community/proconnect-tax-idea-exchange/generate-bookmarks-in-pdf-file/idi-p/135669 seems to not yet be implemented for the program to do it.

Answers are easy. Questions are hard!

Quack_Shot

Intuit Community Champion

Nah, they're apart of ProConnect now. I use bookmarks all of the time. I'm guessing the OP is sometimes Printing to a PDF, instead of Downloading the PDF. Printing to a PDF won't contain bookmarks.

“The only true wisdom is in knowing you know nothing” -Socrates

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