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M
marion-rainwater
Level 2
September 20, 2021
Question

Does anyone know why I am required to verify with a texted or emailed code EVERY time I log in to Pro Connect?

  • September 20, 2021
  • 1 reply
  • 3 views
I have checked and my browser is not deleting cookies every time I close the window.  It also happens when I leave the screen and get timed out due to phone calls or bathroom breaks.
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1 reply

George4Tacks
George4Tacks
Level 15
September 21, 2021

Either quit bathroom breaks or turn off Two-Step Authentication. 

https://proconnect.intuit.com/community/intuit-account/help/security-changes-multi-factor-authentication/00/4798

 

Answers are easy. Questions are hard!
    M
    marion-rainwaterAuthor
    Level 2
    September 21, 2021

    Whelp I'm not going to tell my dog that he can't go potty outside.  And I already have the Two-Step Authentication turned off.  Do you have another suggestion?

    BobKamman
    BobKamman
    Level 15
    September 21, 2021

    Turn it back on, turn the computer off, take the dog for a walk, reboot and then turn it off again.

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