Does anyone get an error message for the depreciation template each time I try to open It--It says the file format or extension is invalid. Any ideas?

Forum|Forum|4 years ago
September 22, 2021
2 replies
11 views

i have tried several times in ProConnect to user their templates and instructions. It downloads but give me an error message when I select it to open. It seems I can not change the name either.

ProConnect Tax

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George4Tacks

Level 15

What does the error say?

When you complete the template, you need to save the file as .xls or .xlsx I would use a simple name like Depreciation.xls

Then you would import that file https://proconnect.intuit.com/community/import-or-export-data-files/help/how-do-i-import-stock-transactions-in-proconnect-tax-online/00/5237 speaks about stock, but the same procedure

If you still have problems, contact support.

Answers are easy. Questions are hard!

F

ftpbooksAuthor

Level 3

Thanks for the help, I did give you the Error message.

I tried saving the file, I tried changing the name slightly also, but their template gets the error message: file name or extension is invalid or corrupt.

George4Tacks

Level 15

Sorry, I guess I missed the error message. What program did you use to open the template? Are you on PC or Apple?

Too many variables to solve here. I think you need to work with support. https://proconnect.intuit.com/community/taxation/help/how-to-contact-proconnect-tax-online-for-help/00/4668

Depending on how many depreciation items, it may just be easier to manually enter them.

Answers are easy. Questions are hard!

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