Critical Diagonistics

Forum|Forum|5 years ago
February 15, 2021
1 reply
26 views

Please can anyone explain what I need to do here, I have my EFIN number , I do not believe I have a PIN number neither does my client, is this something I need to set up or can I just override with any 5 digit number? I get this diagnostic error in ProConnect tax while trying to send EFILE signature request

"Use of the e-file PIN requires the Paid Preparer to have a PIN. The Paid Preparer PIN must be five numbers and not all zeros"

ProConnect Tax

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Best answer by sjrcpa

Your PIN is any 5 numbers you choose. Client's PIN can be any 5 numbers, too.

sjrcpaAnswer

Level 15

Your PIN is any 5 numbers you choose. Client's PIN can be any 5 numbers, too.

The more I know the more I don’t know.

M

Mary SASLLCAuthor

Level 4

Thank you for the response. Can it be either ERO or the tax payers pin? do I have to put in both TP pin and my ERO pin?

Also: I don't have a third party designee, it keeps saying to generate a pin for the third party designee and i did not fill anything in the 3rd party designee box. only my name shows in the preparer box, can I click ignore for this critical diagnostic for it to clear, sorry its my first time using ProConnect.

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