Critical diagnostic message that the firm address appears to be a foreign address. It is not, and no where on the return is any foreign address even noted.

9 replies
58 views

Even when I "View on Input Field"....nothing "foreign. I cannot submit with this diagnostic.

ProConnect Tax Online

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George4TacksAnswer

Level 15

I believe Firm Address is referring to your address. Click Settings in lower left and review your Firm Information. Maybe you did not fully complete the info or have a foreign zip code.

Answers are easy. Questions are hard!

George4TacksAnswer

Level 15

I believe Firm Address is referring to your address. Click Settings in lower left and review your Firm Information. Maybe you did not fully complete the info or have a foreign zip code.

Answers are easy. Questions are hard!

N

nicole4Author

Level 2

That is it! Which is still odd, as this is one of many returns filed already and it didn't come up then, but when I went in to check what you mentioned, my address isn't even in my account setup anymore. I've been using the program for 3 years too so no need to change it. Thank you!

George4Tacks

Level 15

I believe that was one of the "improvements" for PTO this year. 🤣

Answers are easy. Questions are hard!

itonewbie

Level 15

Which address and screen does that diagnostic point to?

Did you check whether you have the correct US State and ZIP entered for that entity?

---------------------------------------------------------------------------------Still an AllStar

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