Critical Diagnosis Error

Forum|Forum|2 years ago
November 26, 2023
2 replies
15 views

Hello Team,

Please how do I fix this critical diagnostic error. I have reviewed the tax return and everything seems right. the form 4562 generated and it can show that evidence was checked. However, This critical diagnose still keeps coming up. can someone help shed some light. Thank you. Here is the error

" Schedule C: Auto and truck expenses require evidence to support the deduction. Failure to provide this support on Schedule C Part IV or Form 4562 Part V will cause the e-file return to be rejected by the IRS. If the vehicle in question is a heavy truck, mark the listed property check box or use a method for vehicles over 6000 lbs. in the depreciation input to satisfy the IRS e-file specifications for Reject 183"

ProConnect Tax

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Best answer by George4Tacks

Here is Pro Connect how to enter https://proconnect.intuit.com/support/en-us/help-article/electronic-filing/enter-vehicle-expenses-schedule-c-proconnect/L35s7mIVn_US_en_US?uid=lphggfbd

Maybe you can use this Lacerte help to figure out if you need to resolve https://proconnect.intuit.com/support/en-us/help-article/federal-taxes/resolve-diagnostic-ref-584-schedule-c-auto-truck/L2CZCAgo1_US_en_US?uid=lphghhfb

Some Critical Diagnostics do not need to be resolved to e-file. As long as you are sure the 4562 looks right and that it really does not need any more attention, just go ahead and file the return. You can talk with contact Support EITHER https://proconnect.intuit.com/community/proconnect-tax-news-updates/discussion/proconnect-tax-assistant/00/234845 OR https://proconnect.intuit.com/support/en-us/help-article/intuit-account-settings/contact-proconnect-tax-help/L031xWrR5_US_en_US?uid=le1lkg4y

OR NEW!!! https://proconnect.intuit.com/community/proconnect-tax-news-updates/discussion/proconnect-tax-assistant/00/234845

George4Tacks

Level 15

In the depreciation input, you should see 3 tabs on the top - Click Auto & Additional Information Complete full information there to remove the error.

Answers are easy. Questions are hard!

M

Mary SASLLCAuthor

Level 4

Hello Goerge, thanks for your help. I have completed that section, I only checked boxes that apply to the vehicle, the listed property is also checked for 6000 over because it is over 6000. It still won't go away. I cannot check all boxes since many of them do not apply to the van. Is there anything else I can do?

abctax55

Level 15

Make sure you don't have anything entered on the Screen ? (I don't speak PTO - where you are entering the business income/expenses) on the line for vehicle expenses. In Lacerte (PTO's big sister) that will generate a similar diagnostic.

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