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Level 2
March 22, 2023
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Can you undo entries? I mistakenly made changes to the wrong tax file.

  • March 22, 2023
  • 1 reply
  • 8 views
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Best answer by itonewbie

Unfortunately not.

Suggest you reach out to Support ASAP.  They do have regular backups.  Out of the kindness of their heart, they may agree to restore your data from an earlier version.

They are not obliged under the T&C to do that for you.  So, be nice when you make the request.

1 reply

itonewbie
itonewbieAnswer
Level 15
March 22, 2023

Unfortunately not.

Suggest you reach out to Support ASAP.  They do have regular backups.  Out of the kindness of their heart, they may agree to restore your data from an earlier version.

They are not obliged under the T&C to do that for you.  So, be nice when you make the request.

---------------------------------------------------------------------------------Still an AllStar
Level 2
March 22, 2023

Thanks for the response.  Luckily it wasn't too much to undo.

itonewbie
Level 15
March 22, 2023

You bet!

---------------------------------------------------------------------------------Still an AllStar