Can't print a copy of the return

Forum|Forum|3 months ago
March 12, 2026
2 replies
14 views

I am trying to print to PDF a copy of a 1065 and get the following message "We ran into an issue on our end and need to reload your data. Refresh to try again." Tried all the standard stuff. Log out, clear cache, use incognito window. Support was no help at all. In fact I think they don't even understand. They were trying to tell me that an efiling diagnostic was preventing printing a copy, which I know is not true. The diagnostic is just requiring the signature date.

Any ideas? This is happening on a least 2 1065s, but I was able to print to PDF another 1065.

ProConnect Tax

Best answer by Kathi_at_Intuit

Hi @jm12 thanks for letting us know! This has been reported to Development. Thanks for your patience while we work to resolve this.

J

jm12

Level 2

This is happening to us too. Same error printing an 8879.

Kathi_at_Intuit

Moderator

Hi @freshy70 nice to see you in the Community. Thanks for posting about not being able to print in ProConnect Tax and for bringing this to our attention. This has been reported to Development. Thanks for your patience while we work to resolve this.

**Click the 👍Thumbs up icon to say thanks on a post, and click Best Answer to mark the post that answered your question.

Kathi_at_Intuit

Answer

Moderator

Hi @jm12 thanks for letting us know! This has been reported to Development. Thanks for your patience while we work to resolve this.

**Click the 👍Thumbs up icon to say thanks on a post, and click Best Answer to mark the post that answered your question.

F

freshy70Author

Level 4

This has been resolved on my end.

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