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Level 1
July 14, 2020
Question

CAN I PURCHASE CREDIT FOR RETURN AFTER OFFICE HOUR

  • July 14, 2020
  • 1 reply
  • 2 views

I ran out of credit and want to process a return. I called the office half and hour before their office supposed to close, and have been on hold for more than two hours. 

Is there a way to purchase the credit so I can get a PDF copy of the return before the next day? 

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1 reply

Level 5
July 14, 2020

Hello SHARONSAN!

You should be able to purchase 2013- 2019 returns by using the "Purchase" tab along the left tray. 

If you need further assistance purchasing, please reach out to us at 844-877-9422