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W
wonkulee@gmail.c
Level 2
July 14, 2020
Question

CAN I BUY ADDITIONAL RETURNS for 2019? I am the master admin

  • July 14, 2020
  • 2 replies
  • 20 views
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2 replies

George4Tacks
George4Tacks
Level 15
July 14, 2020
Contact sales.
Answers are easy. Questions are hard!
    R
    RossOInToIt
    Level 5
    July 14, 2020

    Hello wonkulee!

    You should be able to purchase 2013- 2019 returns by using the "Purchase" tab along the left tray. 

    If you need further assistance purchasing, please reach out to us at 844-877-9422. 

      W
      wonkulee@gmail.cAuthor
      Level 2
      July 16, 2020

      Hi Ross....

      I already tried this. And it doesn't work, which is why I am very frustrated. 

      I tried calling online customer service, which made me wait more than an hour. I was then transferred to sales but in the process, there was a mistake and I was back to where I started and asked to wait for more than an hour to reach the online customer service again.

      This is not acceptable, and should be fixed so that people can purchase credits on the menu as you have pointed out. 

       

       

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