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Level 3
December 6, 2019
Solved

All of my returns show "US" in the "name of foreign country" address field. Is there a way to remove this?

  • December 6, 2019
  • 15 replies
  • 174 views
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Best answer by CharlieEmployee

You have to check the box for Foreign address in the client information section that way it makes it so that the input for country is no longer grayed out. Then you have to put the country selection back to select and then uncheck the box for Foreign address

15 replies

itonewbie
Level 15
December 6, 2019
Which input screen are you referring to?  In PTO, there is not a field called "name of foreign country" as far as I am aware, even on the forms related to international returns.  The way PTO is configured, you would need to first check the box for "Foreign Address" before you are given the option to select a foreign country from the dropdown box for "Country".

Could you clarify?
---------------------------------------------------------------------------------Still an AllStar
Level 3
December 6, 2019
I'm sorry...On the 1040 Form itself, address shows, as usual, but the last line where it is labeled "Foreign Country Name " shows as "US".  All clients addresses show that way on forms and letters.
George4Tacks
Level 15
December 6, 2019
When you look at the 1040 - Click on the US and see what input it takes you to. I can not get a return to do this. Even when I check Foreign Address, US does not seem to be a choice.
Answers are easy. Questions are hard!
itonewbie
Level 15
December 6, 2019
@lpacitto.cpa Can you upload a screenshot of the page and line item you are referring to?
---------------------------------------------------------------------------------Still an AllStar
Level 3
December 6, 2019
When I look at 1040 the line with the foreign address is not blue (you can't drill down).  I'm going to have to call support...It's not hurting anything, just looks weird.
Level 2
December 6, 2019
Did you ever find a solution to this? I have noticed it showing up on returns I have newly created this season, and not on ones that have carried over from last.
Level 3
December 6, 2019
No, I have not called support yet.  Will keep let you know when I do!
CharlieEmployee
Level 3
December 6, 2019
You have to check the box for Foreign address in the client information section that way it makes it so that the input for country is no longer grayed out. Then you have to put the country selection back to select and then uncheck the box for Foreign address
Level 3
December 6, 2019
Thank you!!
Level 2
December 6, 2019
Worked! Thanks.