Level 7

Intuit Online Payroll is now unusable Quickbooks Online Accountant

Forum|Forum|4 years ago
May 26, 2022
3 replies
12 views

Hey Intuit!

Why are you pushing my employees out the door? One just texted a resignation after dealing with "Expert" support for your mandated Quickbooks Online Accountant that gobbled up Intuit Online Payroll. Any ideas @IntuitEric @amelendez @IntuitJim Got some spare employees to outsource to me, like seemingly you outsourced "Support" to tax prep product users in "Pro" level?! And now apparently fellow ProAdvisor members of the Intuit pyramid scheme are also the "Expert" support for Quickbooks Online Accountant.

Seriously?!

This topic has been closed for replies.

T

TaxGuyBill

Level 15

I'm surprised you are still using Quickbooks Online. 😁

IRonMaN

Level 15

Sorry, but for some strange reason I had to smile when I read this. I just read an e-mail from Intuit this morning saying that they were increasing Quickbooks Online monthly fees and one of the reasons they needed more cash was -

Improved customer support, agent knowledge and decreased wait times by half.

Slava Ukraini!

T

TaxGuyBill

Level 15

@IRonMaN wrote:

Improved customer support, agent knowledge and decreased wait times by half.

I think there were some typos, so it should read as:

Decreased customer support, agent knowledge and increased wait times by half.

😂

qbteachmt

Level 15

You seem to be lost on the internet. Payroll and Quickbooks has a different Community that you should complain to.

Please visit the QuickBooks Help (click that link) site. Your sign in user info here is the same one you can use over at the QuickBooks forum.

Thanks.

Don't yell at us; we're volunteers

IRonMaN

Level 15

He isn't lost. Complaining about Intuit has no boundaries.

Slava Ukraini!

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