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Level 2
April 30, 2021
Solved

When I was trying to EFILE, I received this message, what does it mean? "Unable to get response from the Government Agency. Please try again later Cra T1 EFILE service failed at returnCode=500"

  • April 30, 2021
  • 4 replies
  • 13 views
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Best answer by gmmitche

Oh, and CRA say it's Profile's issue, not theirs!

4 replies

Level 2
April 30, 2021

Any update on this?  I'm getting this error too!

gmmitcheAnswer
Level 2
April 30, 2021

Oh, and CRA say it's Profile's issue, not theirs!

Level 4
April 30, 2021

Got the same message, kept trying to efile every 30 seconds or and it eventually went through, looks like it might be really busy. I needed to file 4 returns and it did that every time.

 

ldres

Level 2
April 30, 2021

I am also getting same error

FK4Author
Level 2
May 1, 2021

This never happened last year, so, what is going on this year?  I am having a lot of issues with ProFile, a lot of time the software screen would close by itself while I'm still working on it.  And plus, I don't know if it's just me or it's happening with others as well, CRA's taking forever to assess even some of the simple t4 returns. Everything is so messed up this year. Is TaxPrep any better than ProFile? 

Level 2
April 30, 2024

Tried again this AM.  Same message.  However, I did solved my issue with this message.  Could have been 1 of 2 things or both.  My clients turned 65 in 2023 and did not apply for CPP.  Was trying to not to have CPP premiums calculated on their business income. Removed that.  Secondly when their rental properties carried forward, the one that was sold left the first address blank, had to move the remaining one up into that space.  Hoping this makes sense! Then it filed.