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T
Target Tax
Level 2
October 21, 2021
Question

update downloads but install fails

  • October 21, 2021
  • 2 replies
  • 5 views

The latest version down loads but the install fails

 

 

This topic has been closed for replies.

2 replies

S
Shelley9
Level 3
December 8, 2021

Having the same problem, were you able to solve the issue.

S
SavvyDGS
Level 2
December 9, 2021

I had same problem. Made sure I wasn't also running QuickBooks, Then turned off virus protection and firewall and clicked on Retry a number of times. After the third or fourth attempt, it worked. Good luck!

S
Shelley9
Level 3
December 9, 2021

Thank you, that worked. :)

I
I cannot seem to get the Label
Level 2
March 8, 2023

I have a TY2022 workaround that may help some folks.  I have Profile on 3 servers, no problem with update on the first 2, 3rd one was stubborn--hanging during the process.  

 

Here's the fix that worked--much easier than Intuit's Troubleshooting.  I chose NOT do backup and intsall, backed up myself and chose the "only install".  Worked in about 3 minutes.  Fixed.

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