ProFile to begin limiting access to previous 12 years only

Forum|Forum|5 years ago
December 3, 2020
1 reply
6 views

I just found out that ProFile will begin limiting access to previous 12 years only and that once I install the most recent update, I won't be able to access the other years' files.

I would like to know if there is going to be ANY way of accessing those 12 years + files, or they will be, for all intents and purposes, 'gone'?

Whereas it's not possible to file or amend tax returns which are over 10 years old, each year I have a number of clients who ask me to access their tax files which are over 20 years old. Even recently I wrote letters regarding two of my clients, in which I detailed their employment/self employment history for well over 12 years. I believe that those letters were required by their insurance companies.

Therefore, I am really disappointed with this implementation. I believe that there SHOULD be a way of accessing files older than 12 years, even if it takes longer and requires more work.

I'd appreciate your reply.

Thanks,

Jack

ProFile (Canada)

This topic has been closed for replies.

P

Pro4

Level 8

Hi, thank you for using Intuit ProFile Community

The ProFile team made the hard decision to limit ProFile to 12 years to improve performance. There is more information here

For users that regularly require access to affected files a dedicated computer running and older version of ProFile , such as 2020.0.0 or earlier would be required. In version 2020.1.0 or higher, there is no way to access the affected files.

I apologize for the inconvenience but hope this helps