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Level 4
February 14, 2022
Solved

Profile T1 (v2021.2.5): Non-Canadian mailing address question

  • February 14, 2022
  • 2 replies
  • 6 views

Hello,

Using Profile T1 (version 2021.2.5), and using template file. Please see attached image, how to set the answer to NO. By default its set to YES, if I select NO (it overwrites, i.e. becomes red).

 

Thanks.

 

 

This topic has been closed for replies.
Best answer by Pro4

Hi, thank you for using Intuit ProFile Community

Change the province to a two digit code, for example  ON for Ontario at the province field. At this time ProFile only recognizes the two digit province code as Canadian provinces or territories. There should be no reason to override the foreign address field. The next release of ProFile will have this issue resolved.

I apologize for the inconvenience but hope this helps

2 replies

Level 2
February 14, 2022

14/2/22

 

I just posted a similar question. You have to use the F2 (override) button to check the "NO" box. Because I do not have ANY clients who are residents of Canada and have a non-Canadian mailing address, I'd love this question to default to NO for BOTH spouses-doing so manually for 100% of my clients is very time consuming!

Besides, Profile should also detect that the client is a resident of Canada and s/he has a Canadian mailing address.

Pro4Answer
Level 8
February 14, 2022

Hi, thank you for using Intuit ProFile Community

Change the province to a two digit code, for example  ON for Ontario at the province field. At this time ProFile only recognizes the two digit province code as Canadian provinces or territories. There should be no reason to override the foreign address field. The next release of ProFile will have this issue resolved.

I apologize for the inconvenience but hope this helps