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M
mgstar85
Level 2
September 3, 2022
Question

ProFile OnePay

  • September 3, 2022
  • 1 reply
  • 3 views

I am trying to purchase T2 OnePay from the United States but when I get to the company/billing address it is only allowing a Canada address. I have been purchasing this for 6 years and this is the first time I have had this issue. How do I purchase if it won't let me use a US billing address?

This topic has been closed for replies.

1 reply

J
JamesCampbell
Level 6
November 14, 2022

you should call support for this one. asap. 1-800-452-9970. hope this helps. 

M
Mario B
Level 11
November 15, 2022

Hello mgkeller,  unfortunately, there was some changes with our systems and the USA addresses are not supported yet. For now, what you can do is to put a Canadian address if you have one. If you do not have one , you will need to input a fake Canadian address. 

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