Question
profile license not recognized
I carried forward a return from last year and when I went to save it it asked me to buy a license (2nd this year as I already had one and filed a return).
Bought the one time license, activated it, but still asks me to buy a new one each time I try to save.
Been waiting for a support callback for over an hour.
Afraid to exit as I assume I'll lose the work I just did,
Tried managing licenses but seems no way to apply a licenese to a return.
Any way around this. What happens if I exit profile?
