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Level 2
March 18, 2022
Question

Print Setup Options Change by Themselves

  • March 18, 2022
  • 1 reply
  • 7 views

I printed a bunch of tax returns today (mainly copies for my clients) and then realized that they look very unprofessionally: all double-sided pages were printed upside down! Why? Because the File/Print Setup/Position and Duplexing/FLIP PAGES UP box became blank (unchecked)—apparently by Profile (certainly NOT by me)! It is a third or fourth time it has happened this tax season.

 

In my previous posts (during this and past tax seasons) I mentioned that some options were changed by Profile, too.

 

Regretfully, Profile has never been able to address or fix this issue.

 

It is so frustrating having to deal with the same problems year after year after year.

 

I wonder… do users of other tax preparation tax software also experience similar problems? Somehow I don’t see too many complaints on their forums.

This topic has been closed for replies.

1 reply

forjackAuthor
Level 2
March 21, 2022

Today (March 21, 2022) I had the same problem again. 

 

Any comments or suggestions from Profile?

forjackAuthor
Level 2
March 25, 2022

Today (March 25, 2022) I had the same problem-forms printed 'upside down'.

forjackAuthor
Level 2
March 26, 2022

Today (March 26, 2022) I have the same problem-forms print upside down, as the "flip-up" box is unchecked. It seems that I'm getting this problem each time I shut down my computer. Is anyone else experiencing such issues?