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Level 2
March 7, 2021
Question

OLD EMAIL LOGIN KEEPS COMING UP

  • March 7, 2021
  • 1 reply
  • 2 views

I CHANGED MY EMAIL, AND I THINK THAT PROFILE UPDATED IT. AT ANY RATE, THEY SENT ME A LOGIN LINK TO DOWNLOAD SOMETHING I HAD PURCHASED.. I CAN LOG IN WITH THE NEW ONE, BUT THE OLD ONE KEEPS POPPING UP, DEMANDING A PASSWORD. HOW CAN I STOP THIS ?

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1 reply

Level 8
March 11, 2021

Hi, thank you for using Intuit ProFile Community

Call us at 1-800-452-9970 for an agent to assist you

I apologize for the inconvenience, but hope this helps