installing an update - download works, but install fails due to Profile being "blocked" but I have closed

Forum|Forum|3 years ago
March 30, 2023
2 replies
8 views

I have closed everything and even tried a Restart of the computer but still get the download but install fails because Profile is "blocked" - what can be blocking the install???? Never happened before.

ProFile (Canada)

This topic has been closed for replies.

M

Mario B

Level 11

Hi Linda, download the program and install it. You can find instructions at this URL https://profile.intuit.ca/support/en-ca/help-article/manage-users/downloading-installing-activating-profile/L0PzVDUEm_CA_en_CA?uid=lg1aitk3

K

KathleenBoose

Level 2

I am having the same problem - for the 2nd update in a row. Installing the whole software again and then putting in my settings takes a lot of time I don't have during tax season.

The first time I had uninstalled the program before installing the download - this time I left the program and it appears to have only updated the software without reverting all of my changes.

M

Mario B

Level 11

You should not have to change the settings at all, please call our helpline, they can definitely help you and save you time , number to call is 1-800-452-9970

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