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Level 1
February 20, 2023
Question

Emailing a couples tax returns to them

  • February 20, 2023
  • 1 reply
  • 3 views

I'm trying to email tax returns to a couple, When I go to attach only one of the couples returns are in the 2022 T1 file to attach, how do I find the other. I do a lot of taxes via email and this is unacceptable

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1 reply

Level 3
February 20, 2023

Hi Bonnie!  Are you creating the PDFs through the file-print/build PDF option? When you do this ensure there are no emails at the bottom of each spouse when creating, or else it will not create the PDF for that person.  Also ensure both spouses are checked off with the print set you want to PDF specified on each of them.

 

Hopefully that helps!