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Level 2
February 25, 2022
Question

"Complete Maximum OAS” box reverts to UNCHECKED by itself for 2021

  • February 25, 2022
  • 0 replies
  • 7 views

Under Options/Module/General/Calculation Options: I CHECKED the “Allow Family Linking” and “Recalculate Invoice on Data Locked Returns” boxes. The “Complete Maximum OAS” box was UNCHECKED. Less than 2 weeks ago I realized that Profile was still completing maximum OAS—indeed, the “Complete Maximum OAS” box was checked. I thought that perhaps it was due to my oversight, so I unchecked it, as well as I saved the options (under “Options Administration”).

 

Today Profile completed maximum OAS again! I went to Options/Module/General Calculation and the “Allow Family Linking” and “Recalculate Invoice on Data Locked Returns” boxes were UNCHECKED; the “Complete Maximum OAS” box was CHECKED. The options were changed by Profile, NOT by me!

 

It is NOT the first time that various options change by themselves. I have brought this issue to Profile’s attention several times. However, this particular problems can result in erroneous calculations!

 

Could you fix it AS SOON AS POSSIBLE???

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