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J
jessicacenzura
Level 2
February 18, 2026
Question

Blank line on client letter

  • February 18, 2026
  • 1 reply
  • 6 views

I have a bunch of blank lines on my client letter and joint client letter. How do I remove them. I have gone through but I cannot locate where they are coming from..any guidance would be amazing!

1 reply

S
Stevie1
Level 4
March 22, 2026

You can right-click on the client letter and manually delete the blank lines.

This problem has been there since last two years and it is a pain to remove the blank lines in each client letter.

No one at Profile seem to care.

Now there is a new problem, only half of the letter prints on one page and the other half on the second page.

J
jessicacenzuraAuthor
Level 2
March 22, 2026

Thanks for reply

 

I called profile help and it is a code issue.  They walked me through it and was super helpful. You are right it started last year. I highly recommend you give their help desk a call. No wait time and great help.

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