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Level 1
October 14, 2020
Question

Why is the tax return on my screen showing upper and lower case when I have options set to all capitals?

  • October 14, 2020
  • 1 reply
  • 17 views
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1 reply

George4Tacks
Level 15
October 14, 2020

The forms should be all caps, but the client letter and invoice will show the information from Screen 1 exactly as it is typed. 

Answers are easy. Questions are hard!
Level 2
October 14, 2020

George,

That does not answer my question. It’s only on my screen that upper and lower cases of the entire return are showing.  When I print the return it comes out all upper case except the letter. My screen used to show all upper case. I don’t know why it changed and I can’t figure out how to change it back.

George4Tacks
Level 15
October 14, 2020

You likely can not change it. It likely showed up in an update and possibly will be fixed in future update Maybe @IntuitBettyJo can get some info on the unexpected behaviour.

 

Answers are easy. Questions are hard!