Why is Lacerte running so slow

Lacerte is a big memory hog.

How old is your computer, how much memory does it have, and how much free memory does it have?

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@Lisa139 wrote:

It was fine until two weeks ago then when we install the 2020 program all these problems started. 

 

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Out of curiosity, have you tried uninstalling 2020 to see if that speeds up 2018 and 2019?

And 8GB of memory is a bit tight if Lacerte is a memory hog.  How much "free" memory is available when you are running Lacerte?  If you open your Task Manager on the computer (Control, Alt, Delete) and click Performance, it will show much much memory is being used.  In my experience, things tend to slow down once you are using over 50%, and then REALLY slows down as you get close to being full.

Network or stand alone?

Are you using the appointment function & are they showing on the display?

Help Articles

Firewall and Anti-Virus Software Configuration for Lacerte Tax

OK I see you looked at AV & Firewall but there's the link just in case. 

Lacerte Program Is Running Slow

PS. In my experience, Lacerte has been slow since the additional security forced log-ins

PPS. If you have yet to experience a Solid State Drive you are missing out. Lacerte will still be slow - just less so.

I am in Right Networks hosting environment (and paying a fortune for it, with promises that we would not have the same issues we had when we were hosting it), and yet it's running incredibly slow as of yesterday.  Tech support not able to make any improvements!  Anyone else experiencing this?!?

Ya, running a high end gamer laptop WIN 10 latest update with 16gigs memory, a hard drive that is 5x faster than a higher end SSD, i7 7700HQ CPU, 8gig GTX 1070 video card and, yes, '19, '20, '21 run about the same speed as the older laptop with 1/3rd of these qualities.  WTF am I paying for? '19 especially is buggy.  Are these running 32 bit in 64 bit environ?