Why is Lacerte running slow all of a sudden?

Forum|Forum|4 years ago
March 19, 2022
4 replies
14 views

I am in Right Networks hosting environment (and paying a fortune for it, with promises that we would not have the same issues we had when we were hosting it), and yet it's running incredibly slow as of yesterday. Tech support not able to make any improvements! Anyone else experiencing this?!?

Lacerte Tax

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L

Lisa139

Level 3

I am having the same issue, the program is running extremely slow.

sjrcpa

Level 15

It may not be Right Networks fault, this time.

https://proconnect.intuit.com/community/lacerte-tax-discussions/discussion/lacerte-slowness-after-last-update/00/210834

The more I know the more I don’t know.

amacpa

Level 4

Tax Season hellish nightmare - I had this problem, and blame Windows updates (even if not true time, it probable is for 85% of the issues) and it definitely sucked up my time but the solution for me was relatively simple. Run the 'Lacerte Tool Hub'. Make sure you're on the latest version. On the left side > Support > Update Lacerte Tool Hub. Then left side > Program > Run Component Repair.

After go back and select > Reset Display. Then go back on the left side select > Data > RunCL Pack.

Restart your computer (just for giggles) and if the issue isn't corrected, open the Tool Hub, left side > Install > WebSetup/force this doesn't correct the issue.

J

JenhenheacpaAuthor

Level 4

Unfortunately, I am on Right Networks and cannot download the Tool Hub. Any suggestions from someone else on Right Networks? Can they run the Tool Hub?

J

JenhenheacpaAuthor

Level 4

Losing days not hours of time here. Will Intuit be able to get us an extension from the IRS for this delay?!?

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