Why is it so hard to get a person to answer a question from Intuit's Lacerte?

Try asking your Lacerte question here.

Except for account issues and program bugs. there's usually someone in the group who can help.

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@jparent78 wrote:

Lacerte is the flagship of the premier accounting software company in the world.

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LOL.  No, no, no.

If you are talking about the "accounting software company", Quickbooks is the flagship.  Lacerte is a tax related afterthought.

If you are talking about tax software company, Intuit is NOT the premier tax software company, even if it is the largest.  And Intuit's flagship tax software is TurboTax, not Lacerte.

If you want service, you should switch to a company whose focus is professional tax software, not overpriced accounting software and Do-It-Yourself tax software.

I see that listed as an MeF (efile) error for tax year 2022. Is that what you are working on?

Even though it has a reference to W2G, have you gone to W2(s) and figured out where the 360 is coming from?

1. Go to Screen 10, Wages, Salaries, Tips.
   • A W-2 is entered with state withholding on the wages sourced to the state.
2. Make sure these entries are correct and sourced to the correct state.
   • Income, Box 1 (code 3)
   • Withholding, Box 17 (code 14)

And are we now dealing with two different people, or did you accidentally create another username?

Ok buddy [removed inappropriate] We've all been there; calm down. Take a deep breath and read carefully. Like four people read this post and are going to get notifications. It's going down, and it's going down now.

Here we go. Jeff from Boston has a question: Please see the language at the end of this question for the exact language of the diagnostic, as it is long (that's what she said true story), [removed threat] However, if you prevail, you will not only be considered a God of Taxation, you'll be that plus Zues plus Deadpool plus John Wick. (You did have to pay the late filing fee. You can use your Captain Marvel personality to pay that everyone is throwing them out. Like the VP DEI lol. Many eyes are on you. There is no shame in bowing out now. There is no W2g for 2023 for my man, so there is no issue with timing. It does not exist, never has, never will. Also, how tf is the Department of Revenue going to recognize the discrepancy on a filing that doesn't exist for something that doesn't exist? Also whoever is writing the diagnostic language, who are they, and what are they on, and like how much is it? I knew I was getting ripped off it smells like pizza.

OHIO Filing Rejected - This filing was rejected by the taxing agency on July 11, 2024. You need to fix errors that caused the rejection before it can be accepted by the agency. Follow these instructions for fixing the errors and you can transmit again at no additional charge.
Reject: Error OH-IT1040-131: The total withholding (0) does not match the sum of Ohio withholding claimed on the income statements provided (360). The department will review the discrepancy and may request additional documentation.

Resolution: Please review your entry for the W2G and then review the sourcing for your withholding. Your withholding for Ohio might be more then expected.

(ref. #0)