Question
When I print a new Lacerte client to DMS it does not automatically populate into DMS.
It seems like it actually did not print at all. I then look at my task bar and there is a line but no program icon when I hover the cursor over that spot and right click I see that it is DMS. Clicking on that spot then brings up DMS. Then I have to set up the new client into DMS manually before the program will print the return into DMS. I do not think it did this in years past. I also think that in the beginning of the 2019 tax year I had this same problem and had to call dreaded support wait on hold for hours and then got it resolved. Anyone have a solution. I have now been on hold for 2 hours. No option to leave a call back number nothing. This tax season has not started yet and support has vanished.
