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L
Laurel Yergler
Level 1
June 28, 2021
Question

What is the amount of time Lacerte will let you be inactive before it logs you out?

  • June 28, 2021
  • 2 replies
  • 12 views
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This topic has been closed for replies.

2 replies

M
MirageTax1
Level 3
June 29, 2021

1 hour of no use time before Lacerte requires log in. 

A
apagliarulo
Level 2
February 16, 2022

Is there a way to edit this time? or is the default 1 hour? Thank you

PhoebeRoberts
PhoebeRobertsIntuit Community Champion
Intuit Community Champion
February 16, 2022

You get an hour, regardless of your desires, at this point.

There's a planned update at some point to extend that to 12 hours for people who have enabled two-factor authentication.

    J
    jerry
    Level 6
    October 13, 2022

    Has Lacerte changed the timeout to a fixed time, rather than inactivity?

    Last night I was changing from one screen to another for the same client, and it logged me out!

    Previously, for the last few months I've observed that they don't seem to allow inactivity ticklers like caffeine any more.

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