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Level 2
January 8, 2021
Question

Was the organizer update pushed out on 1/7 as planned?

  • January 8, 2021
  • 4 replies
  • 16 views

Our firms IT does not show an update from yesterday resolving the organizer formatting issue.  Did it actually happen?  I have been on hold with support for almost two hours, so I have not had a confirmation from Lacerte themselves one way or another.

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4 replies

abctax55
Level 15
January 8, 2021

Yes... and it fixed "most" issues (at least for me).

You should be on version 41.0107 (as of late yesterday... I haven't check for any updates today)

HumanKind... Be Both
IRonMaN
Level 15
January 8, 2021

But didn't you have to go back and redo things to get them to work?

Slava Ukraini!
abctax55
Level 15
January 8, 2021

Jeff, "I" didn't.  Some folks, evidently yes.  And my colleague is having printing issues that are supposedly due to "HP Printer drivers aren't happy" with Lacerte organizers.

HumanKind... Be Both
Level 2
January 8, 2021

Do the prior year numbers show up on your tax organizer?

Level 3
January 8, 2021

The prior numbers are showing up on our organizers.  Be sure you have checked the box to print prior numbers...speaking from experience!

User_61
Level 7
January 8, 2021

↓ Lots of Organizer bits in the "Community" ↓

Organizer Issues - Intuit Accountants Community

↓ And in "Lacerte Tax News and Updates" ↓

Solved: Organizer issues under investigation - Intuit Accountants Community

♫ faint buzzing noise ♪
George4Tacks
Level 15
January 8, 2021
Unfortunately these NEWS and UPDATES are not current with new issues that the updates create. I am only printing to pdf to test and this update broke my pdf printer. There are several other posts about difficulties, even after the "fix" was installed.
Answers are easy. Questions are hard!
abctax55
Level 15
January 9, 2021

Per my colleague, her Organizer printing issues were resolved by having her IT support download/update the drivers for the HP printer.  

 

Those of you still experiencing problems might want to give that a try.....

HumanKind... Be Both