Validate creditials on year 2016 for Lacerte

Forum|Forum|6 years ago
April 28, 2020
2 replies
25 views

When logging into 2016 Lacerte, I get a message "Unable to validate your online credentials."

My credentials have changed since 2016.

Since I cannot get logged into the 2016 Lacerte files, I cannot access the client files.

How do you update a past years credentials?

Thomas Townsend

This topic has been closed for replies.

George4Tacks

Level 15

Download a new prep file for 2016 and place it in the 2016 folder. You can do that for any of the other years.

Answers are easy. Questions are hard!

B

bcbltd

Level 2

Your response to previous question was to download new prep file and put it in 2016 folder. If I cannot log into the 2016 program, how can I download a new prep file, etc. Where do I get the new prep file and what password do I work with - the current one? I have no idea what password was used for 2016. You have me totally confused.

Barry B. [phone number removed]