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jowinch
Level 2
October 16, 2020
Question

Upper/lower case option for returns

  • October 16, 2020
  • 2 replies
  • 9 views

I have my return option set to upper case printing but the view switches to upper & lower case but itself. I then close the program and restart and the upper case only is present again.  This switch is happening quite regularly and is a real annoyance.  Any one have an solutions

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2 replies

George4Tacks
George4Tacks
Level 15
October 16, 2020

There are other posts on this issue. It appears that using the FORCE install fixes it. Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-lacerte-tools-hub/00/71892?src=lctoolhub51420 and select the FORCE install

Answers are easy. Questions are hard!
    B
    Brett T
    Level 2
    February 23, 2021

    Didn't work for me.  Still doing it.

    George4Tacks
    George4Tacks
    Level 15
    February 23, 2021

    The option only works on the returns, not the client letter. Be sure Screen 1 is input with ALL CAPS and I think that will fix it.

     

    Answers are easy. Questions are hard!
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