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Howard3
Level 2
January 7, 2023
Question

Trying to run the 12/7/22 update for the 2021 Lacerte program, but after the process starts it stalls and doesn't finish. Any suggestions?

  • January 7, 2023
  • 2 replies
  • 8 views
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2 replies

abctax55
abctax55
Level 15
January 7, 2023

If you haven't done so, download the "ToolHub" & use it.

Or, just run "WebSetUp" and force a re-install even if it says you are up-to-date.  And nope, it doesn't mess with data (but I always do a new back-up anyway before doing so 🙂

HumanKind... Be Both
    S
    strongsilence
    Level 10
    January 8, 2023

    Howard

    Did abctax's idea work for you?

    I'm having a problem with the 1/4/23 update for 2022.  I did the websetup and that update didn't get installed.  I'm flummoxed.

    George4Tacks
    George4Tacks
    Level 15
    January 8, 2023

    Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-lacerte-tools-hub/00/71892?src=lctoolhub51420

    Look to the FORCE option

    Answers are easy. Questions are hard!
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