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Level 2
December 7, 2019
Solved

Transmitting State of California form 568- "Submission Failure: We are having difficulty recognizing the data you are sending. Please try again" I have tried 6 times

  • December 7, 2019
  • 9 replies
  • 13 views
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Best answer by kgreen8393
Do you have any pdf attachments?  If so, make sure that the attach to Federal return box is checked no and only attach to California is checked.

9 replies

George4Tacks
Level 15
December 7, 2019
Are you sending from the 1040 module? Which schedule are you linking the 568 to?
Answers are easy. Questions are hard!
LuieAuthor
Level 2
December 7, 2019
Partnership
George4Tacks
Level 15
December 7, 2019
I am assuming you have already transmitted 1065  If so, I would do as @IRonMaN says and reboot.
Did you see any diagnostics that you have not yet cleared?
Is this for single member or multi member?
Answers are easy. Questions are hard!
LuieAuthor
Level 2
December 7, 2019
I have rebooted, Check for updates,  clear all diagnostics . US 1065 accepted, two partners
LuieAuthor
Level 2
December 7, 2019
That was it.
Level 6
December 7, 2019
I had this same issue with a different State.  The error of "We are having difficulty recognizing the data" doesn't really help fix the problem.  I contacted Lacerte a few weeks ago with this problem and this was what we found.

I'm glad it worked for you too!
George4Tacks
Level 15
December 7, 2019
@kgreen8393 click the little down arrow by your statement about the pdf and "convert to answer" so we can recommend the heck out of it. Thank you so much for sharing.
Answers are easy. Questions are hard!
Level 6
December 7, 2019
Do you have any pdf attachments?  If so, make sure that the attach to Federal return box is checked no and only attach to California is checked.
IRonMaN
Level 15
December 7, 2019

Always the first attempt at a fix is to reboot your computer.  If that doesn't help - call support.

Slava Ukraini!